IMPORTANT INFORMATION:
📢 Important Notice – Technical Issues
We are currently experiencing technical difficulties which are causing our systems to run slower than usual. Our engineers are working hard to resolve the issue as quickly as possible.
We thank you for your patience and understanding during this time. If your enquiry is non-urgent, we kindly ask that you contact the surgery later in the day once the issue has been resolved.
Thank you for your continued support.
– St. David’s Clinic Team
URGENT PRESCRIPTION REQUESTS
Due to the increasing numbers of patients requesting their prescriptions on an urgent basis, St David's Clinic has implemented an Urgent Prescription Policy to ensure efficient management of medication requests whilst minimising the risk of errors.
Unless urgent prescription requests are deemed as such by our pharmacist or Duty GP, requests will be processed routinely. If deemed urgent, we aim to process requests promptly but cannot guarantee same-day turnaround.
A text notification will be sent once the request has been processed.
If you forget to obtain a repeat medication, contact your pharmacy for assistance under the Urgent Provision of Repeat Medication Service or call 111 for guidance.
EMERGENCY SUPPLY OF MEDICINE FROM YOUR LOCAL PHARMACY
Did you know that your local pharmacy can provide you with an emergency supply of medicine?
If you run out of prescribed medicine and can’t get a prescription before your next dose, you may be able to obtain an emergency supply from a pharmacy. You should take an old prescription/repeat slip or the medicine packaging with you to the pharmacy, if you have it.
You'll be assessed by the pharmacist to find out:
• If you need the medicine immediately
• Who previously prescribed the medicine
• What dose of the medicine you normally take
The pharmacist needs to know the answers to these questions before they can make an emergency supply of a prescription–only medicine. They will keep a record of your details, the medicine they provide and the nature of the emergency. The pharmacist will also inform your GP that an emergency supply has been made.
If you have run out of medication and unsure what to do, please visit NHS 111 Wales - Check Your Symptoms : Accessing Medicines
Your local pharmacy offers services under the common ailments scheme , common ailments covered by the scheme are:
| Acne |
Athlete's Foot |
Backache |
| Chickenpox |
Cold Sores |
Colic |
| Conjuctivitis (Bacterial) |
Constipation |
Diarrhoea |
| Dry Eyes |
Dry Skin |
Haemorrhoids |
| Hayfever |
Head Lice |
Indigestion |
| In-growing Toenail |
Intertrigo |
Mouth Ulcers |
| Nappy Rash |
Oral Thrush |
Ringworm |
| Scabies |
Sore Throat |
Teething |
| Threadworms |
Vaginal Thrush |
Warts or Verrucas |
Call NHS 111 (Option 2)
You can call NHS 111 and select Option 2 if you or someone you know needs urgent mental health care, but it's not life threatening.
Mental Health 111 (Option 2) is available 24 hours a day, 7 days a week, and is free to call from a mobile (even when the caller has no credit left) or from a landline.
The 111 Option 2 service can help you if:
- you have an existing mental health problem and your symptoms get worse
- you experience a mental health problem for the first time
- someone has self-harmed but it does not appear to be life threatening, or they're talking about wanting to self-harm
- a person shows signs of possible dementia
- a person is experiencing domestic violence or physical, sexual or emotional abuse
NHS WALES APP
We are now live on the NHS Wales App which will replace My Health Online. To ensure continuity of services download the App today or use the desktop web version available. Find out more at https://app.nhs.wales/login NHS Wales App sign up. Additional Support at https://apphelp.nhs.wales/help/nhs-login NHS Wales login help.
